Is Commerce Cloud the right fit for your business?
At times, while solely focusing on creating customized experiences by integrating multiple systems into the legacy order management system, companies fell prey to a slow and error-filled end-to-end commerce experience. But, with Salesforce Commerce Cloud, you are entitled to a customized as well as a swift and flawless ordering process to delight your customers. Courtesy, the ‘lightning’ order management add-on, which is a single unified platform that integrates all your systems to let you manage seamless workflows, visually.
It is your ordering command center, which lets you customize your processing, shipping, and delivery processes with the help of simple drag-and-drop tools. You may even conveniently automate payment captures and invoices. All it takes, is one quick glance at your inventory and you can prevent sell-throughs and overstocks.
Lightning also offers your customers the self-service option, by allowing them to check their order statuses, or cancel, return, and exchange orders themselves.